Contact us

Reservations & Customer Service

Tel: +44 (0)345 293 7373 (Mon-Fri 9am-5pm)

Cost of calling an 0345 number may vary depending on your provider

After 5pm you can make a booking by contacting the hostel directly.

Email: hello@hostellingscotland.org.uk

Membership

Email: membership@hostellingscotland.org.uk

Data Protection Officer

Hostelling Scotland
Head Office,
7 Glebe Crescent
Stirling
FK8 2JA

Tel: +44 (0) 1786 891400 (Mon-Fri 9am-5pm)

Email: gdpr@hostellingscotland.org.uk

Guest Feedback

We welcome your views on how we are delivering our Customer Charter so that we can continue to improve your hostelling experience. Should you wish to contact us please email: feedback@hostellingscotland.org.uk

or write to:

Hostelling Scotland, 
Head Office, 7 Glebe Crescent, 
Stirling FK8 2JA, Scotland

We will:

• Log and acknowledge your message within 48 hours.
• Deal with your enquiry as soon as possible but within a maximum of seven working days.
• Keep you informed if we are unable to answer your enquiry immediately.